Privacy Policy
What we collect and how it's used
What we collect when you purchase a product. We ask you for information such as name, address, and credit card information. We store and use this information so we can process your order. If necessary, we might use this information to contact you for help processing the order. We respect your privacy. We may use your information to personalize your shopping experience (such as a personal greeting). Our secure server software encrypts all personal information, ensuring that your information stays private and protected.
Sending us Personal correspondence
When we receive e-mail, letters, or entries to our contests we may collect and store the information you submit.
Cookies
"Cookies" are pieces of data your browser stores on your computer's hard drive. They enable us to determine when you or someone using your computer returns to our site. Cookies make your visit a more personalized experience by identifying special offers or relationships. Most web browsers automatically accept cookies, but if you like, you can edit your browser options to block them.
Other Sites' Policies
You might choose to leave our site via links to other sites, including those of advertisers. We are not responsible for the privacy, security or the content policies on those sites.
Disclosure of information to third parties
Your personal information is used by us, our suppliers and shippers in order to process and ship your orders. Personal information includes your name, e-mail address, mailing address, method of payment information and other data that identifies you as an individual. If necessary, we might use this information to contact you for help processing the order. We respect your privacy. Our secure server software encrypts all personal information, ensuring that your information stays private and protected.
Aggregate information is general in nature and does not contain any personally identifying information. Aggregate information about traffic patterns, sales, and other site information may be shared with partners, vendors, and other reputable third parties.
We will NOT sell your personal information to third parties!
Safety and Security
Shopping with thedenonline.com is 100% safe and secure. We ensure that it's safe by transferring all of your personal information, including your name, address and credit card, over a Secure Socket Layer (SSL) line. This ensures that your information is encrypted and cannot be read by others as it travels over the Internet. The secure mode begins when you initiate your order. You will know you're in secure mode when the tiny padlock icon (located at the bottom of your browser) appears as "locked." You also can verify you are in secure mode by looking at the URL line of your browser. When accessing a secure server, the first characters of the site address will change from "http" to "https." And after the information reaches us, it is stored on a secure server, resides behind a firewall and cannot be accessed from outside the company. At that point, your information can only be accessed by employees to process your orders. We guarantee every transaction as 100% safe and secure. If unauthorized charges appear on your credit card as a result of shopping with us while using our secure server, we will reimburse you up to the maximum $50 legal liability. We only require that you follow the reporting steps required by the issuer of your card (under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50 of fraudulent charges).